IMPORTANT: Online Banking Upgrade Information
As Heritage Bank completes its system conversion to our new Online Banking website, you will need to modify your QuickBooks settings to ensure the smooth transition of your data. To complete these instructions, download the PDFs below that apply to you and follow their instructions.
This update is time sensitive. The download from our current Online Banking site must be done by Thursday, November 13th at 5:00pm. You can reactivate your account on Monday, November 17th at 8:00am.
Debit Card Compromise
ATTENTION ALL DEBIT CARD USERS:
We have just received notice that a large number of our customers have been affected by the recently announced Target debit and credit card compromise. We are in the process of deactivating all Heritage Bank debit cards that are involved in effort to protect the customer and the bank against any potential fraudulent charges. We are going to make every effort to contact and notify all affected customers. However, if you try to use your debit card and it will not work, please contact the bank immediately and we will get a new debit card ordered for you. Until your new debit card comes in, we suggest you use an alternative form of payment such as another debit or credit card, a check or withdraw cash from one of our ATMs or banking centers.
We understand this is a very inconvenient time for this to happen with it being the holiday season. But, we promise we will do everything we can to help you through any hardships this may cause. Please contact the bank with any questions or concerns you may have.